Case Study

Project Gives New Life to Aging Airport Terminal

When San Francisco International Airport decided to redevelop one of its oldest terminals, it needed an integrated team approach to support the multibillion-dollar project. As a full-service firm, Burns & McDonnell was an integral part of the progressive design-build team and kept the six-year Boarding Area B project on schedule by providing a range of environmental services to keep the site safe for workers and passengers.

The redevelopment project modernized the terminal’s aging infrastructure while keeping operations running smoothly for the millions of travelers passing through it each construction year.


Challenge

San Francisco International Airport (SFO) set out on a six-year, multibillion-dollar construction project to redevelop Terminal 1, one of the airport’s oldest terminals. Built in the early 1960s, the terminal became unable to accommodate the millions of passengers who had been using it each year.

SFO officials chose to execute the $2.4 billion project under two separate progressive design-build contracts — a delivery method that allowed airport officials to engage designers and builders in a single, safe environment throughout the process. The Boarding Area B project, led by Austin Commercial, focused on delivering people, processes and technology to reduce waste and improve results.

The terminal redevelopment project was one of the most complex projects SFO had ever undertaken. SFO needed to demolish the aging infrastructure, realign aircraft taxilanes and construct new facilities to include a pre-security concourse and mezzanine with connections to AirTrain, public transit and parking. It also created a boarding area spanning 619,150 square feet on three levels, with improved passenger circulation and access to 25 new gates, plus passenger loading bridges and concessions.

$850M+

PROJECT COST

619k

SQUARE FEET ADDED

25

NEW GATES

Solution

Burns & McDonnell, the subcontractor to Austin Commercial and Webcor Builders Joint Venture, served as decommissioning and demolition consultant, aircraft hydrant fueling system engineer, and the environmental remediation consultant. Our team’s fieldwork relied heavily on job-specific certifications, stringent airside security approvals, night and weekend work to minimize operational delays, and the ability to adapt to challenging weather conditions.

We worked collaboratively to find consistent and cost-effective solutions, contributing to the project’s high performance, efficient design and cost savings. We also established a direct line of communication from the Burns & McDonnell environmental services team to the construction and design-build teams to address questions and challenges.

 

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Solution

Burns & McDonnell, the subcontractor to Austin Commercial and Webcor Builders Joint Venture, served as decommissioning and demolition consultant, aircraft hydrant fueling system engineer, and the environmental remediation consultant. Our team’s fieldwork relied heavily on job-specific certifications, stringent airside security approvals, night and weekend work to minimize operational delays, and the ability to adapt to challenging weather conditions.

We worked collaboratively to find consistent and cost-effective solutions, contributing to the project’s high performance, efficient design and cost savings. We also established a direct line of communication from the Burns & McDonnell environmental services team to the construction and design-build teams to address questions and challenges.

A critical first step at project kickoff was to be part of the SFO Big Room environment — a large, shared office space to host the full multidisciplinary team with shared resources and processes. The Big Room was an essential strategy for engendering a culture defined by a breakthrough mindset, face-to-face communication and high productivity. That configuration led to more efficiency in decision-making and approval processes, with all interested parties present. Most importantly, the team developed a deep level of trust, where stress levels were low, positivity was high and quality work could get done. When challenges arose, resolutions were discussed and agreed upon quickly, allowing the whole team to benefit from lessons learned throughout the project life cycle.

We were one of the first consultants to work with the design-build team in the programming phase. Working in the Big Room, our team conducted a thorough review of the project with the design-build team and tailored the activity sequencing with the activity breakdown to create a realistic, thorough and accurate project baseline schedule.

This forward-thinking and collaborative approach in the design phase paid off during construction of each of the four phases. Early in the project, we learned of an estimated 300,000 cubic yards of potentially contaminated subsurface soils within the construction area. Our team acknowledged an opportunity to cut costs and save time by mapping out the nature and extent of historical and current contaminants. Since Burns & McDonnell has been working at SFO since the early 1980s with access to historical fueling layouts, we completed a comprehensive soil and groundwater investigation in 2015. We then combined the recent environmental data points with the historical data and, using GIS/GPS technology, we mapped known and projected environmental impacts to establish risk-based cleanup values and risk management zone standards. These steps eliminated the need to conduct mass excavation and disposal efforts and saved the project 12-18 months of schedule.

The success of a design-build project relies on the ability of the team to be collaborative, innovative and fully integrated. We worked well in advance with both design and the trade partners. During the preparation for the new terminal building, we managed the demolition of the existing buildings. The advance collaboration increased our ability to be responsive, resourceful and strong team players. We provided services like PCB remediation, lead paint stabilization, and asbestos and universal wastes abatements. We performed daily observations of the asbestos abatement contractor’s work area, including full containment and regulated areas, perimeter air quality monitoring, and collection of air samples at key locations to document the safety and compliance of the work. When demolition was complete, we provided final clearance inspection and prepared a comprehensive abatement report. The collaborative experience generated exceptional results in testing and recommending protocols for the removal of contaminants from the roof of the old terminal buildings prior to demolition, saving the project both time and money.

The collaborative design-build team took advantage of available innovation, beginning with repurposing the existing Boarding Area B to achieve the new terminal building. Materials and systems were selected based on having the least environmental impact, such as carbon-sequestering concrete and nontoxic carpet tiles and finishes. Radiant heating and cooling, dynamic glazing and 5-filter carbon air filtration systems create a comfortable ambiance while meeting SFO's healthy building and sustainability goals. Other features include a sophisticated baggage carousel and photovoltaic panels on the roof, which generate the energy required for operations and recycling and diversion of approximately 95% of construction waste from landfill. Despite the complexities of upgrading to new systems, SFO will reap long-term benefits of operating common use gates, building management systems, North America's first independent carrier system (ICS) baggage handling system and all-electric shared-use ramp service vehicles. 

A phased approach was used to complete this redevelopment without ever having to stop airport operations. A minimum of nine gates were always safely shuttling passengers to their destinations. The first phase opened in July 2019 with nine departure gates, followed in April 2020 by nine additional gates, an exterior façade with new signage and a new ticket counter area. The third phase opened in May 2021 with the final seven departure gates, a new post-security connector to the International Terminal, and a new museum gallery.  

Results

The Terminal 1 Boarding Area B 25 Gates project was completed in 2021, elevating SFO's standard of providing a world-class, environmentally friendly travel experience. The terminal has achieved many notable firsts for the airport and the industry, including the first airport in the world to achieve a Fitwel Best in Building Health Award for achieving the highest rating for health and wellness. 

It is the first common use terminal at SFO and provides the first gender-neutral restroom facilities at the airport. With the smart application of green practices and materials, the terminal also achieved a 50% Energy Use Intensity (EUI) reduction and earned its designation in February 2022 as the world's first LEED Platinum v4 terminal with Net Zero energy-ready installations in place. This latest set of standards from the U.S. Green Building Council raises the bar for the design, construction and operation of high-performance structures.  

The new terminal connects to the A Gates in the International Terminal for easy transfers. SFO is also the first airport in the U.S. to install an ICS baggage system. Due to COVID-19, construction was paused on the North Ticketing Lobby — a separate but related project — but work has restarted and is expected to be completed by late 2024. As this project progresses and SFO continues to open more gates throughout the next three phases, we will continue to provide a broad range of environmental services.

In May 2022, the Terminal 1 project was named American Institute of Architects (AIA), San Francisco People’s Choice Award winner for projects over $10 million, recognizing excellence in architectural work in and by the Bay Area design community.

In July 2022 the Terminal 1 project won the International Partnering Institute (IPI) 2022 Partnered Project of the Year Diamond Award for the project’s industry-leading collaborative partnering approach to construction. The project also received ENR California's 2022 Regional Best Project Airport/Transit Award and the Design-Build Institute of America 2022 Aviation National Award — Merit.

In October 2022, the Terminal 1 project won the AIA CA Design Climate Action Award and was certified Platinum by the International WELL Building Institute.

  • San Francisco International Airport Harvey Milk Terminal 1 Boarding Area B, which opened in May 2021.

  • San Francisco International Airport Harvey Milk Terminal 1 Boarding Area B, which opened in May 2021.

  • San Francisco International Airport Harvey Milk Terminal 1 Boarding Area B, which opened in May 2021.


Project Stats


Client

San Francisco International Airport

Location

San Francisco, California